Contact
Delivery
Shipping with PostNL of DHL.
Orders before 2 pm are shipped the same day. (And delivered the next day in Netherlands)
Delivery time
Orders are shipped within 24 hours after payment. Ordered and paid before 2 p.m., shipped the same day.
We have no control over and are not responsible for carrier delays.
Shippingcosts
Shipping costs are calculated in the shopping cart.
Packages are sent via Sendy and delivered by PostNL or DHL.
Payments
Prices include 21% VAT and exclude shipping costs.
Available payment methods are: iDEAL, PayPal and bank transfer.
Returns
Report the return within 14 days of receipt via hey@spenkster.nl.
The items can only be returned unopened, undamaged and in the original packaging.
Make sure you send the package with a tracking number so that you can check whether it has arrived.
The money will be back in your account within 7 days of receiving the return.
Spenkster Spices
Frederikstraat 39
7553KC Hengelo
hey@spenkster.nl
(This is not a brick and mortar store, online sales only)
Complaints
If there is a defect, please contact us as soon as possible after receipt via hey@spenkster.nl